Privacy Policy

Last updated: January 2025

At Pinnacles SEO, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SEO audit platform and related services.

Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Email address when you request an SEO audit
  • Website Data: The URL you submit for analysis and the resulting crawled page data
  • Usage Data: Information about how you interact with our services, including IP address, browser type, and pages viewed
  • Communications: Any messages or feedback you send us

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our SEO audit services
  • Send you audit reports and related communications
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers provided by Amazon Web Services (AWS) with encryption at rest and in transit.

Audit data, including crawled website information and generated reports, is retained for 90 days after which it is automatically deleted. You may request earlier deletion by contacting us.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our platform (AWS, email services)
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. We use:

  • Essential Cookies: Required for the platform to function properly
  • Analytics Cookies: Help us understand how visitors use our site

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@pinnacles-seo.com